Parata Systems, LLC

A team of pharmacists and industry experts founded Parata in 2001 with the goal to create automation that would transform dispensing accuracy and efficiency for pharmacy. Parata pioneered the fastest, most accurate dispensing technology, Parata® RDS, and later acquired two industry leaders, expanding to offer a complete line of pharmacy technology solutions.

In 2008, Parata launched the first and only next-generation solutions in the nearly 50-year history of pharmacy automation. Parata is the top choice of pharmacists, and continues to advance as the industry leader, driven by our relentless commitment to innovation and excellent customer service.

Parata is headquartered in Durham, N.C., and is a leading regional business, recognized as a Growth Company of the Year by the NCTA 21 (North Carolina Technology Association Awards) in 2006.

Customer experience is fundamental to Parata's vision, so we regularly benchmark both products and services, and drive continuous improvements in response to customer feedback. We also promote close collaboration through advisory boards, focus groups and other opportunities that engage and sustain an active dialogue with our pharmacy customers about their dreams, goals, challenges and needs.

team of pharmacists and industry experts founded Parata in 2001 with the goal to create automation that would transform dispensing accuracy and efficiency for pharmacy. Parata pioneered the fastest, most accurate dispensing technology, Parata® RDS, and later acquired two industry leaders, expanding to offer a complete line of pharmacy technology solutions.

In 2008, Parata launched the first and only next-generation solutions in the nearly 50-year history of pharmacy automation. Parata is the top choice of pharmacists, and continues to advance as the industry leader, driven by our relentless commitment to innovation and excellent customer service.

Parata is headquartered in Durham, N.C., and is a leading regional business, recognized as a Growth Company of the Year by the NCTA 21 (North Carolina Technology Association Awards) in 2006.

Parata has the pharmacy automation industry's largest and best-trained service team. Our service organization earns the highest satisfaction ratings in customer experience for its responsiveness, ability to resolve issues, and technical knowledge. Our call center resolves the majority of issues by phone, but when a dispatch is required, a field support engineer is on-site within 24 hours if equipment is not operational.

Parata is the first in the industry to introduce real-time, remote monitoring with Axeda ServiceLink, which enables us to track key performance metrics on our solutions and perform upgrades. The information helps drive continuous improvement in manufacturing and engineering, and will help Parata drive toward a more proactive, predictive service model.

Our regulatory affairs team tracks rules that impact your pharmacy's use of automation to help you stay informed and compliant with state board of pharmacy and legislative requirements.