1818 N TAYLOR ST 118 LITTLE ROCK, AR 72207 Get Directions
1818 N TAYLOR ST 118 LITTLE ROCK, AR 72207 Get Directions
Welcome to Valet Solutions, where our name says it all - our company provides quality hospitality services to clients seeking a better, more efficient way of doing business.
While it's true that we began as a valet parking service, the word "valet" encompasses much more than simply parking cars, referring to the growing array of value-added services we now offer to airports, hotels, restaurants and private events. We can help you streamline processes, enhance your image, improve customer satisfaction and even generate revenue.
So call us today to learn more about our specialized hospitality services.
Company History
Valet Solutions is driven by vision - vision to see a need in the market and then vision to determine the resources to fill that need. In 2004, founder Josh Wallace launched the company as a valet parking service with the belief that this added-value amenity was just as necessary at large institutions as it was at fine dining establishments and luxury hotels. Early contracts such as the University of Arkansas for Medical Sciences (UAMS), the Little Rock National Airport and St. Vincent's Infirmary have turned into long-term, satisfied clients due to Wallace's brand of exceptional customer service.
As the company grew, Wallace's vision grew as well, expanding to offer a wider variety of amenities beyond valet parking and providing a variety of industries seamless, customized hospitality services. It was at this point that Ambassadors Plus was born to focus on hospitals, and Michelle Wallace took the lead on hospital hospitality and patient interaction.
"Exceptional Service Without Exception" is the company slogan, and represents our day-to-day business philosophy as Valet Solutions provides the following hospitality services: Valet Parking, Information Centers, Ambassadors/Greeters, Golf Cart Transportation, Shuttle Services, Porter/ Bell Staff Services, Coat Check, Luggage Check and Wheelchair Escorts.
Mission Statement
The mission of Valet Solutions is as follows:
To create a "five-star" hospitality experience for the patrons of our clients in order to increase efficiency and customer satisfaction.
To make ourselves indispensable by consistently providing extraordinary and unparalleled service.
To empower our associates through training, mutual respect and open communication to build long-term careers.
To always keep our prices fair and competitive in our market.
To contribute back to the communities in which we do business.
Valet Solutions offers a wide array of hospitality services designed to help our clients:
Provide additional convenience to their customers.
Create an upscale image and positive first impression.
Increase efficiency by streamlining processes.
Enhance customer satisfaction.
Offer their patrons additional security and peace of mind.
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